As the Buffet Ambassador, properly greet and acknowledge guests in a friendly and welcoming manner when entering into the buffet room. Responsible to monitor and maintain the hot and cold buffet stations by maintaining quality standards, sanitation, and food safety. Serves guests with a professional, friendly, and positive attitude and puts guest requests above other duties. Acts as a front-line ambassador for the department, has full knowledge of buffet items, contents and recipes and represents a high standard of excellence. Your attention to detail, sense of urgency and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants feel unique and valued. Hourly Rate:  $25.24What you will be doing:Check buffet stations for necessary equipment and set up: ice, dishes, utensils, ensuring all stations are on, music is on and at an appropriate volume. Ensure these are completed prior to the opening of restaurant.Assist guest regarding buffet items in an informative and helpful wayMaintain and clean FOH buffet stations, utensils and ensure to replenish as neededExpedite all buffet food replenishments from main kitchen to Kea Lani buffet room, following standards of presentationAdhere to the State of Hawaii Department of Health & EHC food handling safety standardsEnsure that temperatures of all hot & cold items in the buffet room are at the proper temperature for consumption based on Ecosure standardsKeep in consistent communication with kitchen team in order to ensure that food items are replenished in a timely mannerEnsure that overall cleanliness and maintenance of our buffet exceeds expectationsOrganize time so all side work is completed according to shift demandMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our guestsFocus attention on anticipating guest needs, remaining calm and courteous at all timesPromote and enforce health and safety awareness as well as to have a complete understanding of the emergency proceduresFollow hotel and departmental policies, procedures and service standardsContribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetingsActively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operationsCheck with manager before leaving shift.  Bring any concerns to the attention of the Manager On Duty
